What is ISO?
The ISO 9000 family addresses various aspects of quality management and contains some of ISO's best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer's requirements, and that quality is consistently improved.
ISO 9001 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact ISO 9001 is implemented by over one million companies and organizations in over 170 countries.
Quality Management Principles
The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in the pdf Quality Management Principles. Using ISO 9001 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
Checking that the system works is a vital part of ISO 9001. An organization must perform internal audits to check how its quality management system is working. Annually, an organization must also have an independent certification body verify that it is in conformity to the standard to remain certified.
All NIS locations operate under our NIS Quality Management System, which is certified to the ISO-9001 standard. The following locations have been certified by SAI Global to the ISO-9001 standard: